The Court of Appeal judgement on motor finance is one more step on a long journey A commentary on the Court of Appeal judgement on motor finance
'All the gear and no idea' on handling vulnerable customers? The FCA's Final Notice on Volkswagen Financial ServicesToday’s FCA Final Notice to Volkswagen Financial Services (UK) Limited leaves little doubt that VWFS made some major errors in its collectio
Reading between the lines of the FCA's update on motor finance commissions complaints Understanding the FCA's update on its work on the motor finance market in relation to commission complaints
Why Difference in Charges (usually) works well for consumers – A summaryIn various previous articles, I have covered why Difference in Charges (DiC) commissions should, in general, be in customers’ interests....
